Privacy Policy
Last updated 20, 2026
1. Information We Collect
We collect minimal information to provide you with instant access to planning documents. This includes your name and mobile number. No permanent account registration or passwords are required.
2. How We Use Your Information (CRM Purposes)
We use your name and phone number strictly for internal Customer Relationship Management (CRM) purposes, to verify document access, and to process automated payments via Razorpay. We may use your contact details to provide project updates or critical alerts regarding Dholera SIR. Your data is never sold to third-party marketing agencies.
2.1 Data Retention and Purging
We retain your CRM data only as long as necessary to provide our services. Test data and stale accounts are periodically purged from our databases to ensure data security and compliance with data protection best practices.
3. Data Security & Payments
Payments are handled securely by Razorpay. We do not store your banking credentials or card details. Your document access is tied to your mobile number and verified via a secure session token.
4. Advertising and Cookies (Google AdSense)
Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites.
Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our sites and/or other sites on the Internet.
Users may opt out of personalized advertising by visiting Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info.
5. Contact Us
If you have questions about this Privacy Policy, please contact us at support@dholeraplatform.com.
6. Law Enforcement & Compliance
We reserve the right to disclose any information about you to government or law enforcement officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of the platform, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical, or legally actionable.
